Are you a professional manufacturer?
Yes, we are a professional manufacturer and designer of rehabilitation therapy supplies and related medical products. We have our own R&D team and established our modern production facilities to ensure high-quality standards.
How do you guarantee the quality of your products?
Our factory operates under a complete quality control system including IQC (Incoming Quality Control), PQC (Process Quality Control), FQC (Final Quality Control), and OQC (Outgoing Quality Control) under ISO13485 standards.
Do you accept customized product requests?
Yes, our R&D team can quickly provide detailed design drawings based on your customized requirements, produce samples, and propose improvement plans to meet specific market needs.
What additional support services do you provide?
We provide a full range of sales plans, posters, and brochures according to your needs. We typically reply to inquiries within 24 hours and propose solutions within 48 hours.
What is your warranty and after-sales policy?
We offer a one-year warranty, five-year maintenance support, and a ten-year spare parts supply. We also provide detailed functional orientations and shipping notices to assist with your logistics.
How can customers provide feedback?
After delivery, we provide a satisfaction survey form to collect your suggestions and ensure our products and services continue to meet your expectations.