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Frequently Asked Questions
Q1: Are you a professional manufacturer?
Yes, we are a professional manufacturer with an advanced production cycle from raw materials to finished products, supported by a specialized foreign trade service team.
Q2: What are your standard terms of packing?
Generally, goods are packed in standard export cartons. For authorized patent holders, we can provide customized branded packaging based on your requirements.
Q3: How does the payment and order process work?
The process includes: Quotation → Proforma Invoice (PI) confirmation → 30% Deposit → Production → QC Inspection → Balance Payment → Shipping.
Q4: What is the estimated delivery time?
Typically, it takes 30 to 35 days after receiving the advance payment. The specific timeframe depends on the ordered items and total quantity.
Q5: Do you offer customization based on samples?
Yes, we can produce according to your physical samples or technical drawings, including the creation of specialized molds and fixtures.
Q6: What other medical products do you provide?
Our complete medical line includes wheelchairs, hearing aids, first aid kits, and various personal healthcare products manufactured using automated welding and injection molding systems.
Iowa Medical
