Frequently Asked Questions
Q: Where is your production facility located?
A: Our factory is located in a specialized medical devices production zone, ensuring high-quality manufacturing standards and efficient logistics.
Q: What products do you manufacture in-house?
A: We specialize in the production of hospital beds, home nursing beds, and anti-bedsore air mattresses. Additionally, we provide related high-quality medical equipment such as wheelchairs, walking aids, and medical protective gear.
Q: What are your standard payment terms?
A: T/T and L/C are the most common payment terms. We also have extensive experience with D/P, DA, and other flexible arrangements to support our clients' needs.
Q: Do you offer OEM or ODM services?
A: Yes, OEM and ODM orders are highly welcome. We have numerous successful cases and can customize products according to your specific requirements.
Q: What is your quality control policy?
A: We maintain a rigorous QA/QC system, strictly following quality regulations throughout every stage of the production procedure to ensure product safety and reliability.
Q: What is the warranty policy for your products?
A: We provide a 1-year warranty for our products. In case of any issues, customers can provide photos or videos, and our team will deliver prompt after-sales support.
Iowa Medical
