Other Products
• Home elevator
• Freight elevator
• Sightseeing elevator
• Custom lift solutions
Frequently Asked Questions
Q: How to handle installation post-purchase?
A: Detailed manuals and technical drawings are provided. You can hire local teams; our engineers also offer remote guidance to ensure a successful setup.
Q: How is damage risk during sea freight managed?
A: We use reinforced wooden crates and anti-rust packaging. Additionally, full insurance is provided under CIF terms to protect your investment.
Q: What is the timeline for a customized elevator?
A: Typically, the process involves 3 days for design proposal after hoist-way details are submitted, followed by production, and shipping approximately 15 days after the balance payment.
Q: What are the payment terms?
A: Standard terms are a 30% deposit to initiate production and a 70% balance due post-production but before shipment via T/T or other international methods.
Q: What additional costs should be considered besides the elevator quote?
A: Our CIF quotes include the product, export packaging, freight, and insurance. Customers should consider local import duties, customs fees, and local installation labor.
Q: Are the cabins customizable?
A: Yes, we offer various materials such as mirror etching panels and various lighting options to match your building's interior design.