Frequently Asked Questions
Can your company offer OEM service capability?
Yes. We provide comprehensive OEM services. Please provide your design specifications and details as clearly as possible for customization.
How is product quality maintained during manufacturing?
1) All raw materials used are environmentally friendly. 2) Skilled workers handle production and packing with high attention to detail. 3) A dedicated Quality Control Department monitors every process.
Can I request a sample before placing a bulk order?
Yes, samples are available. While there is a sample fee, it can be refunded as a discount once a bulk order is placed.
What are the standard payment terms for bulk orders?
For orders over 5,000 USD, we require a 30% deposit, with the remaining 70% balance paid before shipment.
What is the cycle time and pressure range of the air pump?
The pump operates on a 10-15 minute cycle with a pressure range of 15-20 kPa (115-150 mmHg) to effectively prevent bedsores.
What material is used for the bubble mattress?
The mattress is constructed from high-quality 3PLY PVC with a thickness of 0.3-0.4mm, ensuring durability and patient comfort.
Iowa Medical
